Customer Service
At your service, from 8:00 a.m. to 7:00 p.m. Eastern Time.
| Online | Check our Frequently Asked Questions for immediate help. |
| customerservice@scoutstuff.org | |
| Phone | 1-800-323-0732 |
| Boy Scouts of America Supply Group P.O.Box 7143 Charlotte, NC 28241 |
Our promise to you
You are the final judge of our products. If, for any reason, you are dissatisfied with any item purchased from the Boy Scouts of America, you can either exchange the item for a replacement or receive a full and complete refund. No questions asked.
You can be assured that the Scouting seal and the BSA Best® and Black Bull® labels are your guarantee of quality, excellence and performance. So look for these official Scouting merchandise symbols and buy with confidence.
Michael A. Ashline
Director, Supply Group
Frequently Asked Questions (FAQ)
Need to cancel an order? Get a lost password? Buy for a Scout? Check our FAQ's for instant answers to some of the most common questions
Order Status and History
View the history of all your orders and track delivery of a package.
Documents, Forms and Instructions
Uniform inspection sheets, made-to-measure order form, and more.
Shipping and Handling
Learn more about how your order will be shipped and when you can expect to receive it.
Store Locator
Rather purchase from a BSA store. Click here to locate the store nearest you.
Size Charts
From Small to 4X, learn how to measure for a more precise fit.
Easy Returns
Wrong size? Wrong style? Our return process is easy!
Register your Gift Cards
Register your gift cards online
Check your Gift Card Balance
Check the balance on your gift cards online
Website Privacy Statement
Worried about what BSA will do with your information? Read our Privacy statement.
Website Terms of Use
Read the terms and conditions relating to this website.
Website Feedback
Having a problem with the website? Let us know with an email.
