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Customer Service

At your service, from 8:00 a.m. to 7:00 p.m. Eastern Time.

Online Check our Frequently Asked Questions for immediate help. 
Email customerservice@scoutstuff.org
Phone 1-800-323-0736
Mail Boy Scouts of America Supply Group P.O.Box 7143 Charlotte, NC 28241

Our promise to you

You are the final judge of our products. If, for any reason, you are dissatisfied with any item purchased from the Boy Scouts of America, you can either exchange the item for a replacement or receive a full and complete refund. No questions asked.

You can be assured that the Scouting seal and the BSA Best® and Black Bull® labels are your guarantee of quality, excellence and performance. So look for these official Scouting merchandise symbols and buy with confidence.

Michael A. Ashline

Michael A. Ashline
Director, Supply Group

Frequently Asked Questions (FAQ)
Need to cancel an order? Get a lost password? Buy for a Scout? Check our FAQ's for instant answers to some of the most common questions

Order Status and History
View the history of all your orders and track delivery of a package.

Documents, Forms and Instructions
Uniform inspection sheets, made-to-measure order form, and more.

Shipping and Handling
Learn more about how your order will be shipped and when you can expect to receive it.

Store Locator
Rather purchase from a BSA store. Click here to locate the store nearest you.

Size Charts
From Small to 4X, learn how to measure for a more precise fit.

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Wrong size? Wrong style? Our return process is easy!

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